Barry-Wehmiller Network
(US) +1 (864) 486-4000  |  (UK) +44 (0) 115 967 8787
(IT) +39 049 900 6 511  |  (SCHIB-IT) +39 0445 602300

Frequently Asked Questions - Training


What time do the workshops start and finish?
Workshops at Hayssen Flexible Systems start at 8:30 a.m. and finish by 4:30 p.m. Field program start and stop times are coordinated with each individual facility.

What is your workshop cancellation policy?
You can cancel or reschedule your workshop up to one week before it is scheduled with no penalty. If we need to cancel or reschedule a workshop for any reason, we will strive to give as much advance notice as possible. However, Hayssen Flexible Systems will not be liable for any costs incurred for travel, hotel or any other consequential damages.

What is your field program cancellation policy?
If the instructor has not left his/her home to travel to the customer’s location, there is no penalty. We will be glad to reschedule the program. If the instructor has begun travel to the customer’s location, any expenses incurred for travel, hotel and other consequential damages will be charged to the customer.

What if I do not show up for a workshop?
If you fail to inform us that you cannot attend, you will be charged the full price of the workshop.

What is included in the workshop fee?
In addition to having the expertise of our instructors, you will receive a training manual and any other applicable training materials pertinent to your specific workshop. Hayssen Flexible Systems provides lunch the first day of class and offers a variety of snacks and drinks every day. At the completion of the training, you will receive a certificate of completion.

What is the preferred payment method?
The most common methods of payment are either credit cards or purchase orders.

What is the dress code?
Since a lot of your training takes place on the manufacturing floor, we ask that you wear long pants, short-sleeved or long-sleeved shirts/blouses and closed shoes. Safety glasses are required, but if you forget to bring yours, we will have them available.

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